Frequently Asked Questions
Everything you need to know before sending flowers to Qatar with FloristsQatar, from addresses and delivery days to payment and local etiquette.
Ordering and delivery to Qatar
How do I send flowers to Qatar from abroad?
You place the order online at floristsqatar.com and a local florist in Qatar prepares and delivers the flowers. Select an arrangement and size, choose the delivery date, enter the recipient's name, address and mobile number, add your card message and pay by card or PayPal. The process is identical whether you order from the US, the UK, Europe, India, the Philippines or anywhere else. Qatar has no postcodes for home delivery, so give the zone, street and building numbers from the blue plate on the building, plus the compound or tower name and the villa or apartment number.
Which cities and areas of Qatar do you deliver to?
We deliver across the whole country. That covers Doha and its districts, including West Bay, The Pearl, Al Sadd and Msheireb, as well as Al Rayyan, Al Wakrah, Lusail, Al Khor, Umm Salal, Mesaieed and Dukhan, and every town in Qatar. For addresses far from the capital, an exact location and a reachable phone number are especially important.
What happens if the recipient is not at home?
The recipient's phone number is required on every order, and the florist will call first. If the person is not available, the flowers may be left with a neighbour, a reception desk or a concierge, or the florist arranges a new attempt. Because of the heat, bouquets are not left outdoors. For compounds and towers, the gatehouse or front desk is often the best place to receive an order.
Can you deliver to hospitals, hotels and offices in Qatar?
Yes, we deliver to hospitals, hotels, offices and university residences as well as homes. For a hospital, give the patient's full name, the ward and the room number if you have them, and bear in mind that some units do not accept flowers. For a hotel, use the guest's name exactly as on the booking. For an office tower, add the company name and floor, since security may ask the recipient to come down to reception.
Delivery times and dates
Is same-day flower delivery available in Qatar?
No, same-day delivery is not available in Qatar. We offer next-day delivery nationwide from Saturday to Thursday. Order before midnight Qatar time and your flowers are delivered the next delivery day. An order placed on a Thursday is delivered on Saturday at the earliest, as there are no Friday deliveries.
Do you deliver on Fridays and public holidays?
No, we do not deliver on Fridays or on the main national public holidays. Those dates are blocked in the date picker at checkout, so any date you can select is a real delivery day. If the occasion falls on a blocked day, choose the nearest available date before it.
How far in advance can I order?
You can schedule a delivery up to about three months ahead. Deliveries take place during the day, and a preferred time window can be written in the delivery instructions: the florist tries to meet it, but exact times are not guaranteed. Ordering early is wise for Mother's Day on 21 March, for the days around Eid and for Valentine's Day, when demand for flowers in Qatar is at its highest.
Flowers, sizes and add-ons
What do Regular, Upgraded and Deluxe mean?
They are the three sizes offered for most arrangements. Regular is the standard size, Upgraded contains about 30% more flowers and Deluxe about 60% more. The photo on each product page shows the Upgraded version, so you can judge how the other two sizes will compare.
Could the florist substitute some flowers?
Yes, occasionally. Nearly all cut flowers in Qatar are imported, and availability changes from week to week. If a particular stem is not available locally, the florist may replace it with flowers of equal or higher value in the same colours and style. The shape and character of the arrangement you chose are always respected.
Which add-ons can I include?
You can add a box of chocolates, a glass vase, a plush teddy bear, a greeting card or balloons. They are delivered together with the flowers by the same florist. In addition, every order includes a free printed card message, so your words always arrive with the bouquet.
Do you sell cakes, hampers or other gifts?
No, we do not sell cakes, food hampers or other gifts. FloristsQatar concentrates on flowers and plants, with a small choice of extras: chocolates, a glass vase, a teddy bear, a greeting card and balloons. Everything on the order is delivered in one visit by the local florist.
How do I add a message to the flowers?
A free printed card message is included with every order. Type your text at checkout and the florist prints it and attaches it to the arrangement. Sign the message with your name, as the card is the only place the recipient will see who sent the flowers. Short, warm and respectful wording suits every situation in Qatar.
Payment and orders
How can I pay, and in which currency?
You pay in US dollars (USD) with an international credit or debit card (Visa, Mastercard or American Express) through Stripe, or with PayPal. Checkout is secure and encrypted. The site can display approximate prices in euros and Qatari riyals as a reference, but your card or PayPal account is charged in USD.
What is the delivery fee for Qatar?
The delivery fee is a flat USD 14.95 per order. There are no other surcharges, and the fee is the same for central Doha, Al Wakrah, Al Khor or any other town in Qatar. You see the total in the cart before paying.
Can I change or cancel an order?
Yes, you can change or cancel free of charge up to 24 hours before the delivery date. Requests made later are handled on a best-effort basis, because the florist may already be preparing the flowers. Send your request through the contact form at /page/contact and include the order number.
What is your satisfaction policy?
If the flowers arrive damaged or are clearly different from what you ordered, contact us within 24 hours with a photo and we arrange a replacement or a refund. Use the contact form at /page/contact and quote your order number. We usually reply within a few hours.
How do I know my order went through?
You receive an email confirmation with the order number immediately after ordering. That number identifies your order in any later message to our team. If the email has not arrived after a few minutes, look in your spam folder or contact us at /page/contact.
Occasions and flower etiquette in Qatar
When is Mother's Day in Qatar?
Mother's Day in Qatar is celebrated on 21 March, the date used across most of the Arab world. Expatriate families often keep the date of their home country as well, so many mothers in Qatar receive flowers twice a year. When 21 March falls on a Friday, flowers are delivered on the Thursday before, since there is no Friday delivery.
Are flowers a suitable gift during Ramadan and Eid?
Yes, flowers are a welcome gift for Eid al-Fitr and Eid al-Adha and for an invitation to iftar during Ramadan. The dates follow the Islamic lunar calendar and move earlier each year, so check them before choosing a delivery day. During Ramadan, households are busiest in the evening, so say in the delivery instructions when someone will be at home in the daytime.
What flower etiquette should I know in Qatar?
Flowers are appreciated in Qatar for births, graduations, recoveries, new homes and visits to a family. Qatari society is conservative, so a bouquet for a woman is best sent by family members or close friends, or addressed to the household, and romantic gestures are kept private. Sign the card with your full name so there is no doubt about who sent it, and keep the wording respectful.
Is it appropriate to send sympathy flowers in Qatar?
It depends on the family. In Muslim tradition, burial takes place quickly and flowers are not a customary part of the funeral, so condolences are usually offered in person or by message during the mourning days. For expatriate families of other faiths, a simple arrangement in white or soft colours sent to the home is appropriate. If you are unsure, ask someone close to the family first.
Does the heat in Qatar affect flower delivery?
Yes, the climate matters. From about May to September, daytime temperatures in Qatar are extremely high, so florists transport bouquets in cooled vehicles and hand them to a person indoors. Make sure someone can receive the order and that the phone number is correct. Once inside an air-conditioned room and placed in fresh water, the flowers keep well.